Ecg meter account number. Tap on the “Add Meter” button.
Ecg meter account number. Meters Both Prepaid and Postpaid meters can be added to a users account. Go to the bottom-right of the page to input the details of your meter, clicking on the plus (+) sign. Every Diverse Power member has an account number, a location number and a meter number associated with their account. Although there is an ECG Web Portal that allows Electro-Volta House P. For this reason, ECG’s offices do not accept payments made by cheques of any kind. Dial *226# – The ECG Short Code; On the Screen that appears, Select 1 – Top up Prepaid if you want to top up your prepaid; Select 2 – Pay Bill if you wish to pay your Bills; Next, Type in your Prepaid meter number if you selected 1 or Enter your account number if you selected 2 Here is How To Use The ECG Mobile App (ECG Power) And Shortcode On Your Phone to Buy Credit, Pay Bills among other functionalities. The Electricity Company Of Ghana (ECG) has officially launched its Mobile App called ECG Power to help customers check their meter balance, how much credit they have used within a period and buy ECG credits online. "The rollout will be Feb 19, 2024 · Register a fresh account on the app by providing your phone number and email before choosing a password known only to you. Jul 10, 2023 · To ensure accurate credit allocation, you need to add your electricity meter to the ECG PowerApp. Prices of ECG Meters Here are approved pricing details for getting ECG meter in Ghana. ECG Customers with Smart Prepaid Meters or Postpaid Meters can now purchase credit or Pay Bills at their convenience, using their phone. ECG Treasury Executives may however assist customers paying by cheque as follows; 1. Tap on the “Add Meter” button. After verifying the account or meter details and the total amount shown on the cheque, select CHEQUE: Generate Pay-In Slip. ECG does not draw services lines without meters, Meters are measuring devices used to measure the amount of electricity consumed by a customer within a period and thereafter bill him appropriately. The hustle of having to join a queue and the difficulty of purchasing credit at odd hours has come to an end. We have refreshed how you add your meter to pay for your prepaid and postpaid electricity, and also simplified the payment process. To save the meter the user must give the meter a name and add the Ghana Post GPS address of the property. ECG Meters are and remain the bona fide property of the Company. submit to finish up the process. O. ALPHA smart Prepayment Meter can easily be installed either in consumer’s premises or on service pole, while UIU can be mounted at a place easily accessible to the consumer. Open the ECG Power APP on your smartphone; Create an account (if it’s your first time) Tap on the Meters icon; Tap to Add Prepaid or Postpaid Meter Welcome to ECG - Help Center. com Enabling efficient and transparent billing and revenue management process in the power sector How To Buy or Pay ECG Bills Online with the ECG Short Code . The existing single-phase meter is also replaced with a three-phase 13 hours ago · The Electricity Company of Ghana Limited (ECG) has announced an urgent upgrade to its Nuri prepayment meters. We must account for the energy distributed to customers. 3. It is the Company’s prerogative to maintain or replace any kind of meter in a particular place and the customer does not have the right to exercise his preference. How to Add Your Meter to the ECG Power App Account. Dial *226# – The ECG Short Code; Select Option 1 – Top up Prepaid; Select Option 2 – Pay Bill if you wish to pay your Bills; Input your Prepaid meter number for Option 1; Enter your account number if you select Option 2; Follow the prompts to complete the transaction Aug 26, 2024 · This exercise, which is part of the company’s broader effort to upgrade its metering system and assure revenue collection, will run from September 2 to September 30, 2024, covering key Aug 19, 2020 · To get your meter number now, you’d need to find out what type of meter you have. 2. According to the distribution company, it is part of the Standard Transfer Recharge with a Token You are provided with a Token after making a purchase at any ECG payment outlet. The process is [ Press Start ] + [ Enter Token ] + [ Kindly assist us with the following details for further assistance: Meter number Mobile Money Number ECG Transaction ID (If any) Momo transaction ID Click to provide details Payment into wrong account ECG does not draw services lines without meters, Meters are measuring devices used to measure the amount of electricity consumed by a customer within a period and thereafter bill him appropriately. In the subject field, you will only need to put the first part of your account number, for example, if your account number is 998877-01, just type 998877. Search our knowledge base, ask the community or submit a ticket. Punch in the token to send credit to meter (very similar to dialing a number on the phone). Customers are required to first add the ECG meter number to their ECG Power App account. Remember to choose the meter type that aligns with your preferences and budget. ECG PowerApp | Pay for your prepaid and postpaid electricity Login with your Ghana mobile number Currently, there are two (2) kinds of meters installed on customers’ premises. Recommended Post: How to Enjoy the Free Reduction in ECG As a Prepaid Meter User; How to Pay Your UPSA Fees Using Mobile Money or Debit/Credit Card Separate Meter ECG installs an additional meter to customer premises that already have an existing ECG service line and energy meter(s). Then send the blank message to bill(at) kplc. ke, and you’ll get an immediate reply with your account amount within a few minutes. After Installation, the consumer is provided with Account details and is also informed of the designated Vending Stations to pay and recharge the Meter subsequently. Visit meter management or postpaid bills on the application to either top-up your meter or pay your bills. You can also visit the nearest ECG office and report the fault to an ECG representative. Download and install the ecgmobile application from Google Playstore. Apr 5, 2023 · How much does ECG charge per kWh in Ghana? The price of electricity is 0. In the event of an outage, these unique numbers help us locate potential issues and allocate resources to restore power. To add a meter a user must provide the meter number and confirm the details. Now enter your Account Number for Postpaid and Meter Number for Prepaid and then select your payment method. Additional Load ECG draws two additional lines to the customer premises to upgrade an existing single-phase service to a three-phase service. Follow these steps: Open the ECG PowerApp and log in to your account. Verify How to Buy or Pay ECG Bills Online with Phone Using the ECG Short Code. See types of meter below and how to check your meter number on them: Conlog (041 and 042): Press #4# Hexing (142 and 140): Press 804 and your enter button; Landis & GYR (071 and 070): Press i025 and your enter button Oct 3, 2022 · Install the ECG App from Google Play Store or the App Store; Then Create a new account on the ECG App with your Email, Phone number and enter a password Afterwards Add your first meter number by clicking on the (+) sign; If you have more than one meter you can then proceed to add the second meter by clicking on the (+) sign again. Box 521 Accra, Ghana GA-145-7445 Ministries, Accra Here you select your meter type: either postpaid or prepaid. The type of meter will be boldly written on it. Locating these numbers is straightforward if you know where to look. co. Aug 25, 2024 · According to Boateng, ECG has already procured a significant number of the new meters and is in the process of training its technical teams to ensure a smooth transition. We have refreshed how you add your meter to pay for your prepaid and postpaid electricity, and also simplified the payment process. Meter number: P19310218 Mobile money number: 0249566666 Transaction ID (If any): PRE20210623204545000199 Meter Account Name: Julian Bortey Issues relating to old ECG meters This app is useful to many people especially now that smart meters are been deployed all over the country. The post and pre-paid meters. How do I report an ECG fault in Ghana? You can report by contacting the respective ECG offices located in your area. Follow these steps to top-up your ECG prepaid card. The GhanaPost GPS address enables ECG to notify the user about relevant See full list on asetena. 369 cedis per kWh for households and 0. Enter your meter number, which can be found on your physical meter or electricity bill. 796 cedis for businesses. Navigate to the “Meter Management” section. ECG PowerApp | Pay for your prepaid and postpaid electricity Login with your Ghana mobile number Jul 22, 2023 · After downloading the app, once you key in your meter or account number, your details will pop up and you are certain those details are yours, click on 'this is correct button' to save your meter Prepaid meters require you to purchase credit in advance, while postpaid meters involve receiving a monthly bill based on your consumption.